Thursday, January 25, 2018

Genesys Chat 8.5 Installation Notes

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Summary This post will cover some of the highlights of a recent install of latest/greatest Genesys Chat architecture.  I'm not att...
Monday, January 8, 2018

Cassandra Integration with Genesys Orchestration Server

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Summary Below are some the challenges and steps I took to overcome them in getting Genesys Orchestration Server (ORS) working with Cassan...
Thursday, December 21, 2017

Windows Server 2016 Remote Desktop from Ubuntu desktop

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Summary In this post, I'll discuss how to set up a remote desktop session from an Ubuntu client to Windows 2016 Server. Implement...
Tuesday, December 19, 2017

Installation of Genesys 8.5 Configuration DB on Oracle

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Summary This post discusses deployment of the Genesys Config DB on to an existing Oracle 11g instance. Implementation The Config ...

Genesys 8.5 on CentOS/RHEL 6: Oracle DB Client Error

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Symptom Upon attempting to start Genesys Configuration Server, the following error appears: 08:24:00.714 Std 05022 Process './dbclie...
Monday, December 18, 2017

Genesys 8.5 Linux Installation Error: bad ELF interpreter

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Symptom Attempting to execute a Genesys installation shell script (Linux) and the following error occurs: /lib/ld-linux.so.2: bad ELF...

Oracle 11g XE Installation on CentOS: Database Configuration failed.

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Symptoms Successfully complete the rpm install of 11g XE: rpm -ivh oracle-xe-11.2.0-1.0.x86_64.rpm Attempt the next step (configur...