Tech Tips

Random ramblings on technical topics.

Monday, September 7, 2020

Azure Web Services Transformation

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Summary In this post I'll demonstrate an interim transformation of a premise-based web service to cloud-based services.  I'll b...
Saturday, August 29, 2020

Mutual TLS Authentication

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Summary This post will cover the mutual TLS /client-side certificate approach to API authentication.  This is an authentication scheme ...
Saturday, August 1, 2020

Dialogflow, InContact Chat, BlueJeans Video Chat Integration

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Summary This post is a continuation of this one covering Dialogflow and InContact chat integration.  BlueJeans video chat will be adde...
Sunday, July 26, 2020

Salesforce Object Query via REST Call

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Summary This post explains how to execute a Salesforce Object Query Language (SOQL) command from a REST call.  The approach and code he...
Wednesday, June 17, 2020

AWS Connect Chat/Lex Bot - Web Client via API-Gateway, Lambda

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Summary This post is a continuation my previous on the topic web chat client integration to AWS Connect.  In this post, I utilize more...

AWS Connect Chat/Lex Bot - Web Client via SDK

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Summary In this post, I cover development of a demo-grade chat web client against AWS Connect via direct integration with the Javasc...
Friday, April 10, 2020

NiceIncontact API Authentication

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Summary I've authored several posts on the usage of the NiceIncontact (NiC) APIs, but never covered the authentication steps.  This...
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